C_TCRM20_72 – SAP Certified Application Associate – CRM Fundamentals with SAP CRM 7.0 EhP2 | SAP Certification Exam Prep
- Product Group: SAP Business Suite
- Solution: SAP CRM
- Sub-solution: SAP Application Overview
- Component: Strategic Enterprise Management
- Level: Associate
- Exam: 80 questions
- Delivery Methods:SAP Certification for Exam Preparation (PDF Format)
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C_TCRM20_72 1st SAP Certified Application Associate 1st CRM Fundamentals EhP2 | SYSTEMS APPLICATIONS AND PRODUCTS Qualifications Test Prepare
- Product or service Class: SYSTEMS APPLICATIONS AND PRODUCTS Organization Fit
- Treatment: SAP CRM
- Sub-solution: SYSTEMS APPLICATIONS AND PRODUCTS Request Understanding
- Aspect: Ideal Venture Operations
- Level: Associate
- Test: 85 problems
- Distribution Approaches:SYSTEMS APPLICATIONS AND PRODUCTS Qualifications to achieve Test Prep (PDF Format)
Information
- Typically the “SAP Credentialed Request Associate 1st CUSTOMER RELATIONSHIP MANAGEMENT Groundwork by using SAP CRM EhP2” qualifications test confirms the fact that the prospect comes with the standard know-how expected in regards to SYSTEMS APPLICATIONS AND PRODUCTS Buyer Romance Operations. This kind of qualification demonstrates the fact that the prospect comes with a total comprehension of the applying manager account to achieve CUSTOMER RELATIONSHIP MANAGEMENT alternatives, and will utilize this kind of know-how basically throughout assignments within help and advice of any knowledgeable manager. This kind of qualification may be a recommended 1st but not compulsory 1st requirement to achieve training course to be able to Crm system Competent in just about any within the specialized spots. Experts recommend as being an entries level training course to allow consultants to get acquainted with the fundamentals of CRM.
Topic Areas
Please see below the list of topics that may be covered within this certification and the courses that cover them. Its accuracy does not constitute a legitimate claim; SAP reserves the right to up-date the exam content (topics, items, weighting) at any time.
SAP CRM learn data > 12%
Describe Business partners, organizational management and product learn
- TCRM10 (EHP3 REGARDING CRM )
- or
- CR100 (EHP3 REGARDING CRM )
SAP CRM basic functions > 12%
Describe CRM Billing, partner digesting, actions and pricing fundamentals
- TCRM20 (EHP3 REGARDING CRM )
- or
- CR580 (EHP3 REGARDING CRM )
SAP CRM interaction channels > 12%
Describe SAP CRM Channel Management, SAP CRM Field Applications and SAP CRM Interaction Center
- TCRM10 (EHP3 REGARDING CRM )
- or
- SAPCRM (EHP3 REGARDING CRM )
SAP CRM technology and integration > 12%
Describe SAP CRM Solution : Foundation & Architecture, SAP NetWeaver Fundamentals
- TCRM10 (EHP3 TO HAVE CUSTOMER RELATIONSHIP MANAGEMENT )
- TCRM20 (EHP3 TO HAVE CUSTOMER RELATIONSHIP MANAGEMENT )
- or even
- SAPCRM (EHP3 TO HAVE CUSTOMER RELATIONSHIP MANAGEMENT )
- CR100 (EHP3 TO HAVE CUSTOMER RELATIONSHIP MANAGEMENT )
SAP CRM enterprise situations > 12%
Illustrate SAP CRM Advertising and marketing, SAP CRM Product sales, SAP CRM Company and even SAP CRM Stats
- TCRM10 (EHP3 TO HAVE CUSTOMER RELATIONSHIP MANAGEMENT )
- or even
- SAPCRM (EHP3 TO HAVE CUSTOMER RELATIONSHIP MANAGEMENT )
CUSTOMER RELATIONSHIP MANAGEMENT graphical user interface > 12%
Illustrate CUSTOMER RELATIONSHIP MANAGEMENT graphical user interface
- TCRM20 (EHP3 TO HAVE CUSTOMER RELATIONSHIP MANAGEMENT )
- or even
- CR580 (EHP3 TO HAVE CUSTOMER RELATIONSHIP MANAGEMENT )
SAP CRM transactional refinement 8% you need to 12%
Illustrate Action managing and even transactional refinement
- TCRM20 (EHP3 TO HAVE CUSTOMER RELATIONSHIP MANAGEMENT )
- or even
- CR100 (EHP3 TO HAVE CUSTOMER RELATIONSHIP MANAGEMENT )
CUSTOMER RELATIONSHIP MANAGEMENT Middleware 8% you need to 12%
Illustrate CUSTOMER RELATIONSHIP MANAGEMENT Middleware, Info Change using R/3 After sales
- TCRM20 (EHP3 TO HAVE CUSTOMER RELATIONSHIP MANAGEMENT )
- or even
- CR500 (EHP3 TO HAVE CUSTOMER RELATIONSHIP MANAGEMENT )
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