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C_C4C14_1811 – SAP Certified Application Associate – SAP Service Cloud 1811 | SAP Certification Exam Prep


Level: Associate
Exam: 80 questions
Delivery Methods:SAP Certification for Exam Preparation (PDF Format)

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C_C4C14_1811 quick SAP Certified Application Associate – SAP Service Cloud

Level: Associate
Examination: 70 inquiries
Shipping and delivery Procedures:SYSTEMS APPLICATIONS AND PRODUCTS Recognition with Examination Preparing (PDF Format)


Explanation

  • The particular “SAP Authorized App Associate – SYSTEMS APPLICATIONS AND PRODUCTS Provider Cloud” recognition examination certifies the fact that applicant owns normal information in addition to proved abilities inside SAP Service Cloud project execution. This particular certification proves the candidate gets the primary understanding needed of the software advisor and it is capable to use the connected prerequisite skills virtually underneath the guidance of the specialist advisor inside a project environment.


Subject Places

Make sure you notice below the list of subjects which may be covered in this qualification as well as the programs that cover them. Its accuracy does not make up a legitimate state; SAP reserves the right to bring up to date the exam content material (topics, items, weighting) whenever you want.


Consumer Administration8% tutorial 12%

Execute jobs associated with the maintenance of workers, company functions plus users, and also setup information restrictions.

  • C4C10

– OR –

  • C4C10E (SAP CLOUD FOR THE PURPOSE OF CLIENT )


Incorporation8% help 12%

Explain the SAP pre-packaged incorporation scenarios plus maximum project administration procedures associated with program incorporation.  

  • C4C10
  • C4C14

– OR –

  • C4C10E (SAP CLOUD FOR THE PURPOSE OF CLIENT )
  • C4C14E (SAP CLOUD FOR THE PURPOSE OF CLIENT )


Execution Fundamentals< 8%

Determine regular implmentation methodologies used by SAP for the purpose of SAP Cloud for Customer implementations.      

  • C4C10

– OR –

  • C4C10E (SAP CLOUD FOR THE PURPOSE OF CLIENT )


Authorized Products< 8%

Reveal Authorized Products & their particular utilization in Service Entry pass

  • C4C14

– OR –

  • C4C14E (SAP CLOUD FOR THE PURPOSE OF CLIENT )


Installed Bottom< 8%

Reveal Installed Bottom & the utilization in Service Entry pass

  • C4C14

– OR –

  • C4C14E (SAP CLOUD FOR THE PURPOSE OF CLIENT )


Warranty Administration< 8%

Reveal Warranty Administration & the utilization in Service Entry pass

  • C4C14

– OR –

  • C4C14E (SAP CLOUD FOR THE PURPOSE OF CLIENT )


Preservation Prepare< 8%

Reveal Preservation Prepare & the utilization in Service Entry pass

  • C4C14

– OR –

  • C4C14E (SAP CLOUD FOR THE PURPOSE OF CLIENT )


Reference Scheduler< 8%

Reveal Reference Scheduler plus Time Recording plus Satisfaction in Service Entry pass.

  • C4C14

– OR –

  • C4C14E (SAP CLOUD FOR THE PURPOSE OF CLIENT )


Deals & Case Management< 8%

Reveal Deals & Case Management in Service Entry pass

  • C4C14

– OR –

  • C4C14E (SAP CLOUD FOR THE PURPOSE OF CLIENT )


SAP JAM being a Understanding Bottom< 8%

Understanding Bottom within SAP Service Cloud.

  • C4C14

– OR –

  • C4C14E (SAP CLOUD FOR THE PURPOSE OF CLIENT )


Assistance Amounts, Assistance Groups & Function Circulation< 8%

Build up Assistance Amounts, Groups plus establish Function Circulation rules for the purpose of Assistance Process.

  • C4C14

– OR –

  • C4C14E (SAP CLOUD FOR THE PURPOSE OF CLIENT )


E-mail Channels< 8%

Conversation channels for the purpose of Assistance Entry pass

  • C4C14

– OR –

  • C4C14E (SAP CLOUD FOR THE PURPOSE OF CLIENT )


Assistance Business Processes< 8%

Determine the various Assistance Procedures and their abilities

  • C4C14

– OR –

  • C4C14E (SAP CLOUD FOR THE PURPOSE OF CLIENT )


Personalization plus Extensibility< 8%

Determine how to use personalization plus extensibility, which includes mashups plus customized business objects.  

  • C4C10

– OR –

  • C4C10E (SAP CLOUD FOR THE PURPOSE OF CLIENT )


Information Migration< 8%

Make use of information migration themes, troubleshoot information migration issues plus know mass information preservation.

  • C4C10

– OR –

  • C4C10E (SAP CLOUD FOR THE PURPOSE OF CLIENT )


Fine Tuning< 8%

Determine fine-tuning timeline plus dependencies in the context with the overall project prepare, as well as the methods to tailor the answer by looking at plus modifying the predefined configurations to fulfill the customer’s company needs.

  • C4C10
  • C4C14

– OR –

  • C4C10E (SAP CLOUD FOR THE PURPOSE OF CLIENT )
  • C4C14E (SAP CLOUD FOR THE PURPOSE OF CLIENT )


Notification Process< 8%

Setup notification process plus configure problems plus activities for the purpose of workflows.

  • C4C10
  • C4C14

– OR –

  • C4C10E (SAP CLOUD FOR THE PURPOSE OF CLIENT )
  • C4C14E (SAP CLOUD FOR THE PURPOSE OF CLIENT )


Confirming< 8%

Influence MS Stand out along with SAP Cloud for Customer reviews, plus determine distinct components of customized reviews plus online dashboards.

  • C4C10

– OR –

  • C4C10E (SAP CLOUD FOR THE PURPOSE OF CLIENT )

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C_C4C14_1811 - SAP Service Cloud

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C_C4C14_1811 - SAP Certified Application Associate - SAP Service Cloud 1811

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